About half of the homes we clean have a dog or a cat. It changes what we bring, how we work a room, and a few things we ask you to do before we arrive.
What we use
Plant-based, fragrance-light products are our default in every home, and the only option in homes with pets. No bleach on floors, no phenols, no essential oil sprays. Cats in particular are sensitive to tea tree and citrus oils, so they stay off the van.
Hair first, then everything else
Pet hair moves when you dust, so the order changes. We vacuum soft furniture and floors first with a HEPA machine, dust second, and vacuum the floors again at the end. It adds about fifteen minutes and it is the difference between a clean sofa and a clean-looking one.
What helps on the day
- Tell us where the pet will be, and whether the door to that room stays shut
- Put food and water bowls on the worktop if you would like the floor under them washed
- Leave the lead and a treat out if your dog likes to say hello
- Mention any accident spots so we can treat them, not just find them
Doors and windows
We air every home, but in a home with a cat, windows open only on the latch and the front door is never propped. Crews text you if a pet looks unwell or has got somewhere it should not be.
We have been told our crew is the highlight of one spaniel's week. We do not put that on the invoice.
Litter, beds and bowls
Litter trays are emptied and wiped if you ask. Pet beds are vacuumed, and covers go in your machine if you leave them out. Bowls are washed by hand with the washing-up, not with the cleaning cloths.
